Nicola Thomson

Head of Customer Experience & Dog Obsessed

Post Lessons Learned in Project Management: Purpose, Framework, Benefits & More

Lessons Learned in Project Management: Purpose, Framework, Benefits & More

Lessons learned are a critical part of organisational self-improvement. If an organisation doesn’t understand its failings, it’s doomed to relive them. Understanding where things have gone wrong or misstepped is, therefore, crucial for any business to develop and grow – particularly those that work on a project-by-project basis. In this guide, we explore the concept…

Post A Guide to Knowledge Management Processes

A Guide to Knowledge Management Processes

In a world where information is at the heart of everything we do, managing knowledge effectively is more important than ever. Whether it’s making sure your teams can easily access critical information or capturing valuable insights from across your organisation, having a solid knowledge management process can make all the difference in how your business…

Post Knowledge Management Strategy: Purpose, Practice, Methods 

Knowledge Management Strategy: Purpose, Practice, Methods 

In business, knowledge is priceless. Yet, while most businesses generate huge volumes of knowledge, these documents are often left inaccessible in enormous, hard-to-navigate libraries – or hidden in the minds of talented staff. Reports, insights, policies, guidelines, correspondence, manuals: all unable to benefit the business simply and frustratingly due to the nature of how they…

Post What is Knowledge Management?

What is Knowledge Management?

In today’s fast-paced world where information is constantly flowing, managing and using knowledge effectively can make or break a business.  Knowledge management is more than just storing documents; it’s about ensuring people have access to the right information at the right time. Whether it’s capturing the expertise of your employees, streamlining processes, or fostering innovation,…

Post Microsoft Purview Latest Insights

Microsoft Purview Latest Insights

As Oakland is ‘everything data’ we are always working on the latest and best ways we can help our clients deliver value, with data governance tooling such a huge part of enterprise organisations data governance journey, we jumped at the chance to host a workshop with our Microsoft partners focused on our Microsoft Purview consulting…

Post Oakland Partners with Data Literacy Academy: Bridging the imagination gap

Oakland Partners with Data Literacy Academy: Bridging the imagination gap

In today’s data-driven world, businesses are increasingly reliant on their ability to leverage information effectively. This has led to a growing demand for data literacy, not just within data-focused teams, but across all levels of an organisation. And a greater understanding of what data is, how you use your data, and the impact of both…