Oakland

Higher Education

Transform Data into Distinction

                    University building

The higher education (HE) landscape is shifting. From student numbers and performance to retention and progression, an institution’s success depends on seeing the full picture – and seeing it quickly. But when data is trapped in manual processes and slow extraction cycles, HE can’t adapt at the pace the sector demands.

At Oakland, we change that. By turning fragmented information into meaningful, actionable intelligence, we help universities take control of the entire student lifecycle. With the right foundations in place, data is more than a reporting requirement. It becomes the strategic asset that shapes decisions that withstand funding pressures and growing regulatory scrutiny.

Wherever your university is on its digital journey, ensure your data works for you with our support.

The Purpose of Data and AI Consultants in HE

Universities are world-leading in research and innovation, yet operational data environments often lag behind. Back-office systems, reporting structures, and governance models haven’t always kept pace, meaning the institution can’t manage itself with the same sophistication it applies to research.

With our focus on building data cultures and AI capabilities, unis can bridge the gap. Move away from manual processes and establish better governance to realise the true potential of your data. Instead of adopting AI for the sake of it, we help you answer ‘where do we start?’ to make sure you get value from advancing technologies.

Strengthen student outcomes, meet regulatory obligations, and respond to the changing market with our data and AI consulting expertise.

Get in touch

Heidi Fraser-Krauss, Chief Executive of Jisc

From Data Delays to Decisive Action

Faster time to insight means faster decision-making. Data is crucial for universities to react to pressures like fees, the cost of living, and the graduate market. By shrinking reporting cycles from months to days (or even minutes), we make sure your institution can adapt and respond with confidence.

Oakland helps you manage data for:

  • Student acquisition and retention
  • A single view of the student
  • Regulatory compliance and mandatory reporting to bodies (like the OFS and Data Futures)
  • Lifelong learning
  • AI adoption

Our Data & AI Services for Higher Education

All of our HE consulting work has three core themes at its core: student outcomes, research excellence, and operational efficiency.

Our Work

Case Study AI Use Case Discovery in Higher Education: Identifying Where AI Truly Adds Value

AI Use Case Discovery in Higher Education: Identifying Where AI Truly Adds Value

A member of the prestigious Russell Group of world-class, research-intensive universities, our client delivers teaching excellence and equip their graduates to go further, faster. Our Softcat Partnership As a long-term trusted advisor, Softcat was asked for recommendations on a partner who could work closely as a true data partner with this university. Oakland Everything Data…

Case Study Becoming AI Ready: A Data Strategy and Platform Build for Simplify

Becoming AI Ready: A Data Strategy and Platform Build for Simplify

Discover Using Oakland’s Data Maturity Framework, we assessed Simplify’s current state and identified key pain points, including: We captured the voice of the business, which revealed a strong desire to return to their position as a digital leader in the market and offer a hyper-personalised customer experience, something they referred to as “psychic conveyancing.” Define…

Case Study Designing a Data Strategy and Roadmap for RAW Charging

Designing a Data Strategy and Roadmap for RAW Charging

RAW Charging provides electric vehicle charging solutions tailored to meet the specific needs of various locations and sectors across the UK.
RAW stands out for its unique approach, recognising that each location requires a distinct EV solution rather than a ‘one size fits all’ method. Many leading UK companies choose their services for this reason.

The Oakland Group were selected to help the RAW leadership team create a complete vision, strategy and roadmap for how data will transform their business in the coming years.

Our People

Meet the data engineers, business analysts, and project managers who specialise in HE at Oakland Everything Data.

Libby Plowman

Libby Plowman

Archit Mehra

Archit Mehra

Alex Coulthard

Alex Coulthard

Get in touch

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Higher Education FAQs

What’s the biggest challenge to AI adoption in HE?

In our eyes, there’s a real appetite for HE institutions to start doing ‘something’ with AI. But AI without the right foundations is a recipe for disaster. Unless data is clean, structured, and well-governed, even the most advanced tools will struggle to deliver value. Rushing into solutions without preparing the data estate leads to underutilised technology and frustrated teams, which aren’t particularly appealing. 

Find out about AI consulting.

How does data enhance lifelong learning models?

Universities can no longer rely on traditional three-year degrees alone. Apprenticeships and modular learning are on the rise. To position themselves as leaders in this shift to lifelong education, institutions need more flexible, granular and responsive data capture. Those who modernise their data capabilities are best positioned to thrive in this evolving landscape.

What data barriers exist in HE?

Several barriers to advancing data and analytics exist in higher education. They include:

  • Legacy technology: HE is rich in data, but information poor. Outdated systems with trapped data are a leading cause of this issue. Migrating from a legacy to a modern system requires consideration, time, and resources, with the rewards far outweighing these initial costs.
  • Data siloes: It’s common for different departments to store and use data in different systems and databases that don’t integrate with one another. The more fragmented the data, the more difficult it is for organisations to get a single view of performance, compliance, and the overall student lifecycle.

Data quality: Given the number of siloed systems in play, it’s no wonder that data quality tends to suffer. From duplicate records to incomplete or inaccurate information, HE is consistently held back by inconsistent data.

What data can universities collect about student lifecycle?

For the best understanding of the student lifecycle, universities can capture a vast amount of data, spanning recruitment and enrollment to graduation and alumni status. The data can be used to:

  • Improve student retention

Predictive analytics spot which students are at risk of dropping out.

  • Provide targeted support 

For students who may need additional tutoring or financial help.

  • Increase efficiencies in administration and operational processes

For instance, across applications, exams, and graduations.

Why is data governance important in higher education?

Data governance is the cornerstone of a university’s reputation and student success rate. The activity upholds the accuracy, security, and compliance of data, which improves operational efficiencies and student outcomes. Governance works to reduce the risk of data breaches, as well as bias from predictive data models. A university with well-governed data is better positioned to adopt AI responsibly than one without.

For more information, head to our blog: The benefits of working with a data governance consultancy.

What experience does Oakland Everything Data have in HE?

Our work with some of the UK’s leading universities has highlighted some of the sector’s biggest pain points around data and AI. We understand that:

  1. Student numbers, experience, and success metrics are becoming increasingly central to institutional performance.
  2. Fragmented, disparate systems make it difficult to obtain a complete picture of the student, research, or operational landscape.
  3. There’s a growing need for sector‑wide insight and strategy, enabling better planning, scenario modelling, and organisational responsiveness.
  4. The demand for CRM maturity is high, driven by new expectations around lifelong learning, re‑engagement, and personalised interactions across the learner lifecycle.
  5. The safe and compliant use of research data as well as AI‑supported learning, experimentation, and productivity is a high priority given the emerging interest in AI.

Do any of these sound familiar? We thought they might. The good news is there’s a solution (or two) for all. Please get in touch to find out more.

Which sector standards, regulations, and frameworks do you have experience in?

Oakland Everything Data’s consultants have a deep understanding of the frameworks, reporting requirements and sector bodies that shape HE data. These include:

  • UCISA, HESA, Data Futures, Jisc, and HERM (Higher Education Reference Models)
  • Statutory reporting duties, including the OfS and other compliance requirements 
  • The end‑to‑end student journey and the data obligations that accompany it