Oakland

Water Utilities

Smarter Data, Better Performance

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The water sector has always been complex. But today, water companies are up against challenges like never before.

Smarter water networks need delivering, customer operations are under immense pressure, and regulatory demands are constantly changing. Pressure to invest in data and innovation is high – and knowing where to start is a challenge in itself.

We’re here to help.

With over 40 years’ experience in data and AI management, we’ll turn your data into an invaluable asset. One that delivers insights for informed decisions, tangible change, and performance – with real ROI.

What We Do

Our experienced water business analysts understand your challenges and speak your language. We know our AMPs from DWI and Open Data. Working with our data and AI consultants can help you to deliver the strategies and technical solutions you need to make real world operational improvements – like a £150mn+ business transformation ROI for Yorkshire Water.

We empower the UK’s water companies with the data they need to make better decisions and improve their services. It’s no coincidence we’re trusted by many of the biggest names in utilities to transform their data through strategy, platform engineering, governance, AI solutions, and advanced analytics.

Join them.

Contact us

Data that Makes a Difference

The Cunliffe Report

With 88 formal recommendations, the Independent Water Commission’s report on the water sector means a ‘reset’ is well and truly in the works. However, change is only as effective as the data driving it.

Our data services will help you realise the potential of your datasets, so you can make the improvements that actually make a difference, across regulation and ownership, to system planning.

Sir Jon Cunliffe, Chair of the Independent Water Commission Report

Maximising Water Investment

Through Data

Given the planned £104bn investment in our water sector from AMP 8, expectations within ODIs are higher than ever.  Performance commitments will only be met through better use of data to drive operational decisions. The clearer your capabilities around managing and understanding your data, the more value you’ll drive. 

Whether you’re focusing on modernising ageing infrastructure, increasing wastewater systems reliance, or improving customer service, we’ve got the data know-how to match.

“Infrastructure management, cost control, and reliability performance have benefitted dramatically from the results of the data transformation programme, with data enablement activities helping to drive an overall business transformation ROI of £150m+.”

Andy Crossley, Managing Director at Oakland

Our Data & AI Services for Water Utilities

Get to know your data – and how to leverage it to deliver the best outcomes for your users, customers, and communities.

Our Work

Case Study Executing a Data Strategy for Yorkshire Water

Executing a Data Strategy for Yorkshire Water

Yorkshire Water faces similar pressures and demands as many other utilities, and has long realised that data is a core asset in helping them to deliver smarter network and customer operations.

This need to utilise their data assets to help exploit and capitalise their physical assets led them to undertake a complex, multiyear data transformation. This case study explains the vital delivery role provided by The Oakland Group in executing a data strategy across a broad set of areas within the data transformation initiative.

Case Study Yorkshire Water Bio-Waste Modelling

Yorkshire Water Bio-Waste Modelling

A core component of water management is the treatment of wastewater and its by-products, colloquially known as sludge. To do this effectively, the Yorkshire Water wastewater team required a bio-waste water solution that could distil a complex network of sites and production data into a minimum cost treatment schedule, allowing them to plan the sludge management process more efficiently.

Alongside this, the end-users wanted a solution that they could ‘tweak’ and re-run, either to incorporate recent site changes/impacts or plan for potential operational scenarios. And at the same time, Yorkshire Water wanted to achieve an outcome with minimal OPEX expenditure.

Case Study Transforming Data Governance for a Major UK Utility

Transforming Data Governance for a Major UK Utility

Our client, a prominent water supply and treatment utility company in the UK, boasts over 2,500 employees, a customer base of 5 million and impressive annual revenue of £1 billion. Servicing one of the largest counties, their operations faced challenges stemming from a complex data environment, hindering efficient operations and decision-making.

Our People

Water and utilities business analysts

Get in touch

Data and AI consultancy starts with a conversation. Call our friendly team on +(44) 113 234 1944 or complete the form below and we’ll be in touch soon.

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Water Utilities FAQs

What’s the Open Data strategy for the water industry?

Stream is a collaboration between UK water companies supported by industry and civil society partners. Stream’s mission is to unlock the power of water data for the benefit of customers, society, and the environment. They will be publishing their open data strategy early in 2026.

How do the Environmental Information Regulations affect the water utilities sector?

The Environmental Information Regulations 2004 (EIR) give the public access to environmental information held by public authorities, like water providers. The EIR aims to increase transparency between the public and public services. For the water industry, this includes:

  • Water quality
  • Waste management
  • Environmental impact

How much capital has been invested in the water sector during AMP8?

Investment in water infrastructure has never been higher. £104bn will be injected into the sector during AMP8, which runs from 2025 to 2030. Within the framework, water companies have also proposed:

  • The development of 10 new reservoirs
  • A 50% reduction in sewage spills from storm overflows
  • The creation of 30,000 new jobs

What is Big Data water management?

The potential for Big Data to transform the water sector is huge. From improving water resource management to developing more sustainable water systems, Big Data has the means to make sure everyone has access to the water they need.

If managed correctly, these vast amounts of data could help the water industry to:

Stay ahead of failures before they happen

With smart asset monitoring and predictive insights, utilities companies can spot early warning signs and take action before small issues become costly breakdowns.

  • Act upon water crises with speed
    With real-time monitoring, utilities companies and water agencies can spot and respond to crises fast, limiting risks to the communities they serve.
  • Predict water supply and quality to high levels of accuracy
    An activity that is becoming more significant as weather patterns – and their impacts – become more volatile as a result of climate change.
  • Make informed water allocation decisions
    When water companies understand how, where, and why water is being used, they’re better equipped to make decisions that ensure people can access clean water.

How ethical is AI in the utilities sector?

We’re big believers in using AI for good. But all elements of using an AI model need to be considered, particularly when it’s being used to service a public service – like water supply.

AI systems can be prone to algorithmic bias, where they unintentionally favour inequities. With the right governance and robust controls, you can limit the risk and make sure you’re confident in the outcomes when using AI tools.

For information on how to govern your AI systems, please  contact our team.